New Public Library Expertise Survey report particulars digital fairness roles

Practically half of libraries now lend web hotspots; 95% supply digital literacy coaching

CHICAGO — The Public Library Affiliation (PLA) immediately revealed the 2023 Public Library Expertise Survey report. The nationwide survey updates rising traits round know-how capability, assets for patrons, infrastructure, digital literacy, and staffing in U.S. public libraries. This knowledge is significant to grasp how libraries function hubs of information and innovation in our communities and proceed to evolve to satisfy patron wants.

The report addresses questions akin to: How are library professionals advancing digital fairness of their communities? What kinds of know-how units do libraries mortgage to patrons, and are extra or fewer libraries providing this stuff in comparison with in 2020? What are the first challenges libraries face in offering know-how assets and companies?

Key findings embrace:

  • Virtually half of libraries (46.9%) supply hotspots for checkout, a rise of 14.4% from 2020.
  • A couple of quarter of libraries (24.6%) have digital media manufacturing tools and over one-third (39.5%) have maker manufacturing tools.
  • 95.3% of public libraries supply some type of formal or casual digital literacy coaching, and virtually 30% report they provide a digital navigator program to help patrons.
  • Virtually one in 5 (19.7%) libraries are concerned in digital fairness or inclusion coalitions on the native, state, or regional degree.
  • 95% of libraries supply e-books and/or e-audiobooks and 57.5% supply streaming and downloadable media for patrons.
  • Federal funding is important to supporting library know-how wants: virtually half (52%) of libraries utilized for the E-rate program both individually or as a part of a consortium.
  • Subscription prices or cost phrases are the highest issue influencing libraries’ potential to supply digital content material (chosen by 85.7% of libraries total).

“The COVID-19 pandemic laid naked the deep digital divides that also exist on this nation, and PLA’s new survey particulars how libraries proceed to adapt and undertake applied sciences and companies to satisfy evolving neighborhood wants,” mentioned PLA President Michael Lambert. “Nearly all know-how provided within the library—starting from scanners to assistive know-how for folks with disabilities to good objects that help science, know-how, engineering, and math (STEM) studying—elevated from the 2020 survey. Native, state, and federal coverage makers ought to spend money on sustaining and increasing these very important library companies to increase instructional and financial alternative for all.”

PLA invited all U.S. public library administrative entities to finish the survey in fall/winter 2023. In whole, 1,511 libraries accomplished the survey, a response price of 16.4%. The survey outcomes are weighted to account for variations between responding libraries and the universe of all U.S. public libraries.

The Public Library Expertise Survey was first administered in 2020. The survey is the third in a rotating sequence of three nationwide surveys exploring public library roles, companies, and assets to offer actionable knowledge for decision-making and advocacy on the native, state, and nationwide degree.

Study extra in regards to the survey ends in a free webinar on July 30, 2024. Public libraries can freely entry their very own responses and contribute to future PLA surveys via the Benchmark platform. To learn the total 2023 report and discover different PLA knowledge assets, please go to

This week, PLA is also launching new digital literacy funding alternatives and assets for public libraries, powered by a beneficiant $2.7 million contribution from AT&T. Extra data is accessible at


In regards to the Public Library Affiliation
The Public Library Affiliation (PLA) is the biggest affiliation devoted to supporting the distinctive and evolving wants of public library professionals. Based in 1944, PLA serves almost 9,000 members in public libraries massive and small in communities throughout the US and Canada, with a rising presence all over the world. PLA strives to assist its members form the important establishment of public libraries by serving as an indispensable ally for public library leaders. For extra details about PLA, contact the PLA workplace at 1 (800) 545-2433, ext. 5PLA, or

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